FREQUENT QUESTIONS & BOOKING INFO:
"What should I wear on the river? "
This depends on the time of year, water temperature, and weather. As a rule of thumb it is recommended that you dress for the water temperature, rather than the air temperature, since you'll be getting wet. For every trip, we always recommend a bathing suit or pair of shorts to wear under your wetsuit. Most of the time a wetsuit and booties will add greatly to your comfort and will be supplied during high water. For even more comfort you can bring a pair of gloves. Bring a fleece top or long sleeve wool garment to wear on the river. ( this will go under or over your wetsuit, whatever is more comfortable) We then provide you with a nylon rafting jacket to ward off some spray. You will also want to bring a cotton sweatshirt or fleece jacket for comfort after the trip. Sandals don't offer as much protection, and tend to come off easily in a swim, so we recommend booties or tennis shoes. Sunglasses, especially prescription glasses, should have a strap, available at our store, or other retainer that cinches tight. Use sunscreen, but don't put it on your forehead, or the backs of your legs. It may run into your eyes, or cause you to be slipping all over the boat.
"I've never been on a river trip before. Which trips are best for me?"
All of our trips can be enjoyed by people with no experience. During high water we do have age limitations on some sections of river and we will recommend a trip suitable for your party.
I can't swim. Can I still go on the river?
On all river trips, guests are required to wear a coast guard approved buoyancy vest, called a PFD (Personal Floatation Device). The PFD will keep you afloat in the event that you find yourself in the river. Many non-swimmers have a great time on river trips. It is more important that you are not afraid of the water.
"I have a family with young children. Which trips can I take?"
For most Montana trips the minimum age is six years old, however due to water levels this can change. We often have a section of river to float even if another section requires an age limit that doesn't work for you. On scenic raft trips we have taken outgoing children as young as three. It depends on the child and the water level and weather. Due to the remoteness of our Alaskan trips, 12 is the minimum age.
"What are my chances of falling out of the boat? What should I do if I do?"
Believe it or not, many people love falling out of the boat. It's exciting. But it can be disorienting and a little overwhelming at first. Many people have taken multiple trips and never fallen in. Some people swim on their first trip. It's a part of the adventure. Before you go on any trip, you'll be given instructions on what to do if you fall in, and how to stay safe. If you follow your guide's instructions, falling out is rare and even fun if it does happen.
"It looks like rain. Will the trip still go?"
Most river trips go, rain or shine. Occasionally, due to circumstances beyond our control, such as high or low water, lightning, etc, we must cancel or postpone a trip.
"Are river trips dangerous?"
River adventures can be thrilling, exciting, wet, wild and unbelievably fun. However, as in all adventure sports, there is an inherent risk involved. That risk contributes to the excitement, and is one of the reasons people enjoy it so much. Guides are trained to minimize risks, and statistically, you're safer on a raft than in your car. One state government found in an investigation that the injury rate for whitewater rafting is similar to that for bowling! But still, there is a risk, and you must accept that risk when you go on the river. The most common injury on the river is sunburn, and most other injuries occur on land, especially when climbing on rocks or getting into and out of the boats.
"How fit should I be to go? Is it strenuous?"
This depends on the trip. Montana trips are usually close to roads and outside assistance. ALASKA TRIPS ARE IN HIGHLY REMOTE AREAS AND OUTSIDE ASSISTANCE CAN NOT BE EXPECTED. However, none of our trips require you to be an athlete. You should be reasonably healthy, and must be able to fit into the buoyancy vests. Paddling can be tiring, but guides will instruct you regarding efficient paddling technique. Oar boats, where you ride along as a passenger, are available on some trips. If you're in doubt check with your doctor before you go.
"I am a senior citizen. Which trips do you recommend for me?"
This depends on how much excitement you are looking for or any health/fitness limitations. Many seniors have joined us on all of our trips.
"What is the cancellation policy?"
Advanced reservations are recommended for all trips - but required for large groups and extended trips... they can be made by email or by telephone. Short notice reservations are welcome for small groups and short trips. A 50% deposit is required to guarantee space and can be made with MasterCard, Visa or American Express. For Montana trips a 24 hour cancellation notice(2 weeks for groups) is required to receive a refund. DUE TO COMPLICATED LOGISTICS, ALASKA TRIPS REQUIRE A 30 DAY CANCELLATION NOTICE.
"Can I bring my camera or video camera?"
We don't recommend bringing video cameras or even still cameras on river trips. Many people bring disposable waterproof cameras , which are well suited and work just fine. The quality of the pictures is pretty good, and if you lose it, it's not a significant loss. On some of our trips, professional photographers capture your raft in an exciting rapid. You can view and order these photos after the trip.
"What do I need to Know about Orientation, Safety and Liability?"
Orientation and Safety
Prior to all river trips, we will give all participants an orientation and safety talk. It is important to pay close attention as guides discuss the river, the proper use of the equipment, and safety procedures.
The orientation and safety talk might cover some of the following key points:
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A general description of the river and the rapids you will run.
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An explanation of the basic equipment: boat, life jacket, and paddle.
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A demonstration of the basic techniques for paddling and controlling the boat.
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A discussion of the potential hazards that you may encounter.
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A demonstration of what to do if you fall in.
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Information about the care and conservation of the river.
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An opportunity for you to ask questions.
Don't be alarmed if, during the orientation and safety briefing the guides joke about the upcoming trip. It is often an effective psychological method to break the ice with a new group, and it sometimes helps tense participants to relax. We will take the necessary precautions to ensure an enjoyable trip for all participants. Your chances of sustaining an injury requiring medical attention are slight if you follow a few basic rules. Listen for additional ones given by your guides.
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Always wear your life jacket on and near the river! Make sure it is tight enough and securely fastened.
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Do not drink alcoholic beverages either before or during the river trip.
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Always wear tennis shoes or durable water shoes.
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Be careful with your paddle when going through rapids. Hold on to it with both hands. If you must release it with one hand, keep it outside the boat; many rafters' injuries result from flailing paddles.
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Should you fall from your boat, or if it should capsize, get out from under it. Once in the water, lean back, point your feet downstream, and let the water carry you. Don't try to stand up in swift water or your feet may become lodged between rocks. Try to propel yourself toward a boat, calm water, or best of all shore. Your guides will tell you the best option depending on water levels. Keep your feet up!
In addition to being experienced in paddling techniques, boat control, and the skills of river reading, all of our guides are certified in first aid, cardiopulmonary resuscitation (CPR), and trained in river rescue methods.
Liability
Although RIVER SOURCE, INC and it's guides make every effort to provide safe trips, river trips does include some danger. Due to the potential hazards of river travel, the terms are that you participate at your own risk. You can, however, minimize the risks by using good personal judgement and by following the instructions of your guides.
You will be given an "Assumption of Personal Liability" form prior to your trip; you must read and sign it, and responsible adults must sign for children. Among other things, it simply states that you are expected to follow the outlined rules on the river. Also you agree that you will not hold the outfitter liable for any personal injuries, loss of property, or damages resulting from your river trip. If you have any handicaps or medical problems that might hinder your ability to watch out for your own safety, you should inform the guides before the trip.
The personal liability form also asks your permission to use photographs taken of you on the river for publicity or other purposes.
"Should I tip my guide?"
Tipping is not expected, but is certainly appreciated. If you feel your guide has done a good job, keeping you safe, and perhaps even entertained while sharing the river environment with you, then feel free to show your appreciation.
"What gear do you supply?"
Personal Flotation Device (PFD) or Life Jacket
Without question, the most important item of equipment on any river is Personal Flotation Device (PFD) or life jacket! The guides will provide you with one at the beginning of your trip; make sure it fits properly and fastens securely. Before each trip our helpful guides will make sure it fits and is adjusted properly. Wear the life jacket at all times on the river!
Wetsuits, Booties, Gloves
We strongly recommend these items for you comfort. During spring weather they will greatly add to the enjoyment of your trip. Wetsuits are made from neoprene and are worn over your shorts
FOR EXTENDED TRIPS WE WILL SEND YOU A COMPLETE PACKING/GEAR LIST.
Please call or email us with any other questions regarding our services. We hope we've answered most of your questions. We look forward to hearing from you, and taking you down the river
RIVER SOURCE EXPEDITIONS (406) 223 - 5134
info@riversourcerafting.com
